1. Introduction

Welcome to Coompass! We respect your privacy and are committed to protecting your data. This Privacy Policy outlines the data we collect, how we process it, and the rights you have regarding your data. By using Coompass services, you agree to this Privacy Policy.

2. Data We Collect

We collect personal information to provide and improve our services. This information is automatically collected from users as they interact with our platform or third parties as described below.

2.1 Information Provided by Users:

• Contact Information: Name, email.

• Profile Information: Email, password, profile photo, skills.

• Communication Data: Correspondence with Coompass, including messages sent via our platform to their email
  
  

2.2 Automatically Collected Data:

We may automatically collect information about how you interact with our platform, which may include:

• Device Information: Device type, operating system, browser type, IP address, unique device identifiers, and location.

• Usage Data: Details about your interactions with the platform, including pages viewed, duration, referral sources, and engagement with emails or notifications.
  
  

2.3 Data from Third-Party Sources:

When you engage with Third-Party Materials (e.g., links to other websites), you acknowledge that these third-party services may collect information as outlined in their privacy policies, over which Coompass has no control.

3. How We Use Your Data

Coompass uses the personal information we collect to:

• Provide Services: Set up your account, offer personalized suggestions, communicate volunteering opportunities, sustainability reporting KPIs, and provide general support. Basis for Collection: Performance of a contract;

• Enhance Services: Personalize user experiences, analyze platform usage and improve our services. Basis for Collection: Legitimate interests; Compliance and Legal Obligations;

• Compliance and Legal Obligations: Share information with authorities when legally required, protect user rights, conduct audits, and comply with applicable regulations. Basis for Collection: Legal obligation.

4. Data Sharing and Disclosure

Coompass is not responsible for the privacy practices of any external applications or websites.

4.1 Sharing with Partners:

If you express interest in a particular mission or task, we may share your contact e-mail information with the relevant NGO or partner organization. Each partner’s data processing policies govern their use of your data. We advise reviewing the privacy policy of each partner before participating in specific missions.

4.2 Service Providers:

We may share data with vendors who support Coompass operations, including IT services, customer support, marketing, and data analytics.

4.3 Legal and Compliance:

We may disclose personal information if required to do so by law or if necessary to protect Coompass, our users, or others from harm or illegal activities.

5. Blockchain Technology 

Coompass uses blockchain to log certain user contributions. Due to the decentralized nature of blockchain, transaction data is immutable, providing transparency and accountability for ESG initiatives. Users acknowledge that Coompass does not control blockchain networks and cannot guarantee the completion or timing of any transactions.

6. Security Measures

Coompass implements security safeguards to protect user data. Despite these measures, no digital platform can be entirely secure. We encourage users to maintain strong, unique passwords and to notify us immediately if they suspect unauthorized access.

7. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to collect information on user activity and personalize services. Users may control cookies through browser settings but disabling them may affect functionality.

• International data transfers: Coompass may transfer your personal data to countries outside of the European Union or the European Economic Area for processing in accordance with this Privacy Policy and as permitted by applicable laws. Where this is the case, we will ensure that appropriate safeguards are in place to protect your data, such as through the use of standard contractual clauses adopted by the European Commission.

• Notification and Complaint: Without prejudice to sending a direct notification to Coompass through the contact indicated below, you can also complain directly to the National Commission for the Protection of Personal Data (www.cnpd.pt), using the contacts provided by this entity for this purpose.

8. Your Rights and Choices

Under applicable laws, you may have rights regarding your personal data, including:

• Access: Request a copy of the personal information we hold about you.

• Correction: Update or correct inaccurate data.

• Deletion: Request deletion of certain data (unless retention is required by law).

• Objection: Object to the processing of your data for marketing purposes or based on certain legal grounds.

  
  

For requests, please contact us at hello@coompass.io. We will respond to requests in compliance with applicable data protection regulations.

9. Data Retention

We retain personal data as necessary to fulfill the purposes for which it was collected or as required by law. When data is no longer needed, we securely delete it.

10. Privacy Policy Updates

This Privacy Policy may be updated periodically. We will notify users of any material changes, which will take effect upon posting. Your continued use of Coompass services constitutes your acceptance of these updates.

12. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at hello@coompass.io.